Field and tactical gear is just one of the ways we support our defence forces, but when the ACT COVID-19 lockdown started and Officer Cadets from RMC Duntroon were stuck without important field gear for upcoming exercises our team stepped up to distribute the urgently needed items. Our defence forces don’t stop and neither do we.
Being stuck in a lurch without a way to get important supplies for field operations just won’t do. So when we got the call to help our RMC Duntroon Officer Cadets with a bulk order for the urgently required gear, we got to work.
A skeletal force of our dispatch team worked on the hundreds of orders from our defence forces
With confirmation that our packing could be completed safely, our essential work could begin, with hundreds of orders already packed and ready to go out into the field with our defence forces. We are proud to support our defence forces as they continue important activities in these challenging times.
David, our warehouse manager and Caris, head of our retail, customer service and distribution made sure that the orders were processed and dispatched following safety protocols
Hear from the Cadets
We were pleased to receive amazing feedback from the Cadets. The Cadets were very generous and let our team know how happy they were with our response, service, and delivery. Check out some of the great comments our team received.
"Fast delivery, affordable and quality gear." - J. Otway
"Excellent customer service and accommodating to last minute requests to
product requests or changes." - A. Ampa’Oi
"Super-efficient and helpful. The customer service I received
was brilliant in sorting out payment." - Z. Kennedy
"Awesome service adapting to COVID limitations and restrictions, quick response times
for invoices and receipts, large range of products available for all military needs." - C. Chamberlain
"Service was absolutely excellent. Called up at 2130 at night to organise payment and
they sorted everything out. No dramas at all and appreciate the whole process." - J. Abbott
The Military Shop team have been adapting to the changing business landscape. (Image from 'Poppy sales go virtual amid COVID-19 battleground' by Tim Barlass, published on Nov 1, 2020, by the Sydney Morning Herald)
Adapting to Overcome Challenges
We adapt and overcome challenges when they face us, and we want to help you do the same with great vouchers to help you shop safely online while supporting local businesses.
Use our vouchers through any of our shops to secure field gear and equipment today and help us keep our community safe. We are continuing to distribute and gear up our community and we want to share the love. Why not explore our great range of field gear and equipment today and use a voucher now? And go ahead. Share the love.